There are two (2) methods to claiming your cake: first, via pick up at our cake station and second, via delivery. We utilize a third-party delivery service called Lalamove. All cakes dispatched are photographed for documentation. We do not take any responsibility for cakes damaged or lost via transit through the third-party delivery service.
We do not allow refunds for cakes. Given enough notice, however, we may permit rescheduling its delivery based on the availability of our kitchen and cake designers.